Privacy Policy
Effective date: 18 October 2025
Who we are: Aurea Futura Ltd (“we”, “us”, “our”)
Registered office: 18 Spencer Road, SW20 0QP, London.
Company number: 11132111
Contact: slim@aureafutura.com
We respect your privacy. This notice explains what personal data we collect on our website, how we use it, and your rights under UK GDPR (and, where applicable, the EU GDPR).
1) What we collect
- Enquiry details: name, email, phone (optional), city/country, preferred date, party size, and your message.
- Business communications: emails, call notes, proposals, contracts, invoices.
- Technical data (basic): IP address, device/browser info, and error logs.
- Cookies/analytics (if enabled): page views, traffic sources, on-site actions. We do not use cookies unless you accept them in the banner.
2) How we use your data (purposes + lawful bases)
- Respond to your enquiry and provide quotes/experiences
Lawful basis: Contract (pre-contract steps) and Legitimate interests (running our business).
- Arrange services with trusted partners (e.g., guides, venues, drivers)
Lawful basis: Contract and Legitimate interests (to fulfil your request).
- Accountancy, tax and legal compliance
Lawful basis: Legal obligation.
- Keep you informed about similar services (light, relevant updates to existing clients)
Lawful basis: Legitimate interests (you can opt out any time).
For broader marketing or newsletters, we rely on Consent.
3) Sharing your data
We share only what is necessary with:
- Service partners involved in delivering your experience (e.g., restaurants, guides, transport operators).
- IT and processing providers (hosting, form handling, email, CRM, analytics, payment).
- Professional advisors (accountants, lawyers) and authorities where required by law.
We never sell your personal data.
4) International transfers
We work across Europe. When we transfer data:
- UK ↔ EEA: permitted under adequacy rules.
- Outside the UK/EEA (e.g., US tools): we use recognised safeguards (e.g., ICO/European Commission Standard Contractual Clauses) and assess vendor protections.
5) How long we keep it
- Enquiries and quotes: up to 24 months from last contact.
- Bookings/contracts and invoices: 6 years (accounting rules).
- Marketing preferences: until you opt out or withdraw consent.
We securely delete or anonymise data when no longer needed.
6) Your rights
You can:
- Access a copy of your data
- Correct inaccurate data
- Delete data (where applicable)
- Restrict or object to processing
- Data portability (for data you provided)
- Withdraw consent at any time (for consent-based uses)
To exercise your rights, email slim@aureafutura.com. We may need to verify your identity.
7) Cookies & analytics
We aim to keep cookies minimal.
- Essential cookies: run the site; no consent required.
- Analytics/marketing cookies (optional): only set if you accept in the banner.
You can change your cookie choice at any time via Cookie Settings.
8) Security
We use appropriate technical and organisational measures to protect your data, limit access to those who need it, and require our providers to do the same.
9) Children
Our services are for adults. We do not knowingly collect data from children under 16 without parental consent.
10) Complaints
If you’re unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk (or your local EU authority if you are in the EEA).
11) Changes to this notice
We may update this policy to stay accurate and compliant. We’ll post the new version here with a new effective date.
12) Contact us
Questions about privacy? Email slim@aureafutura.com or write to 18 spencer road, sw200qp, London, UK.